Reviews

Barrhaven Mazda

See what our customers have to say about us.

Average score
4.3
586 reviews
Harsha H.V
I had a fantastic experience purchasing my Mazda at the Barrhaven dealership. Henning Hoofman was excellent during the test drive—he patiently explained the vehicle’s features and technologies, making sure I felt confident and informed. Daniel Feldman helped me explore all available options and worked hard to offer the best deal in town. Jorge Salinas assisted with the MAP plan and provided thoughtful, unsolicited advice on how to maintain the vehicle long-term. The entire team was professional, helpful, and genuinely focused on making the process smooth and stress-free. Highly recommended!
Reviewed on August 12, 2025
Kevin Konowalchuk
Abbas Hamdan made for a very low stress, no pressure purchase for my daughter’s first car. Great guy, would recommend to a friend.
Reviewed on August 09, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Barrhaven Mazda responded on August 11, 2025
Baran Özsu
Unfortunately I haven’t bought cx-30 but I should leave an appreciation here for Brandon. If you go there, find Brandon, he’ll ask the right questions and help you to find out which car would be the best for you. Suggestions for Mazda: I chose another brand cause they gave me 2 years lease option instead of 3 + it was less expensive (lower interest rate) + luxury package was not a must for just having a simple wireless airplay. Another major reason was rapidness of financial process. I needed a car asap and the other brand could be able to process my application in just 30mins - whereas it took 5-6 days for Mazda.
Reviewed on August 09, 2025
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Barrhaven Mazda responded on August 11, 2025
Chandler Fleming
Buying a car can be stressful, but I would say Barrhaven Mazda made it the least stressfull, and were certainly the most 'up-front' about packaging. Henning is a wonderful, and patient salesmen willing to go over the options that work for you. A great seat by the manager for quick communication relay, and a dealership that wants to make a sale to a happy customer. Great coffee too!
Reviewed on August 09, 2025
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Barrhaven Mazda responded on August 11, 2025
Melissa Cosman
Reviewed on August 08, 2025
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Barrhaven Mazda responded on August 08, 2025
Tanya Peffer
Met with Abbas and he was very friendly and knowledgeable about the vehicle I wanted to buy. He shared some great insights about his own Mazda which he bought before he became a salesperson here. He believes in the brand and convinced me it was a good choice. Great service - thanks Abbas!
Reviewed on August 06, 2025
Hi Tanya, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Barrhaven Mazda responded on August 07, 2025
vanessa belisle
very friendly ! good service ! recommande Abbas 100%
Reviewed on August 06, 2025
We are so grateful for your review. We hope to see you again soon.
Barrhaven Mazda responded on August 07, 2025
nancy edmondson
I had a very pleasant experience dealing with Abood. He was quite knowledgable and patient enough to walk a senior through the negotiating process. I felt I was treated fairly on the bottom line and if he’s still there in five years, I would do it again.
Reviewed on August 06, 2025
Thank you so much for sharing your experience with us. We hope to see you again soon.
Barrhaven Mazda responded on August 06, 2025
Thomas Vail
Abbas was wonderful helping me get set up with my first car! Very polite, courteous and helpful. Great dealership with great staff!
Reviewed on August 01, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Barrhaven Mazda responded on August 04, 2025
Julia Martins
It was great having Abbas helping us out on deciding which car to get! He was so attentive and polite, and we made great conversation as well! He broke down our options in different ways helping us feel comfortable on our purchase decision. We would totally go back to get his help on another car purchase in the future! :) Thank you, Abbas!
Reviewed on August 01, 2025
Hi Julia, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Barrhaven Mazda responded on August 04, 2025
Maureen Sly-Havey
Abbas was a great sales person. He was polite and respectful and trustworthy. It was a great experience purchasing our 8th mazda with him!
Reviewed on July 25, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Barrhaven Mazda responded on July 28, 2025
Silvana Lemieux
We recently bought a new Mazda CX5 and we love it! Brandon and all the people who work at Barrhaven Mazda are great to work with. They are professional and friendly.
Reviewed on July 22, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Barrhaven Mazda responded on July 23, 2025
Linda V E
As a single woman the task of looking for a vehicle on my own was very daunting and pretty stressful. I did go to a few different dealerships and was thrilled to meet Abood whose professionalism and genuine nature left me feeling that if I was going to give my business somewhere it would be to Barrhaven Mazda. I have had nothing but amazing service from everyone there. Jorge, in sales and Abaas, we're also outstanding to deal with. I would absolutely come back to Barrhaven Mazda for future car purchases and would recommend them to anyone!! Thank you Abood and team for making this experience so much less stressful for me. I GREATLY appreciate it! Linda
Reviewed on July 21, 2025
Thank you for taking the time to write about your experience. It is wonderful to hear that Barrhaven Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Barrhaven Mazda responded on July 22, 2025
chetan kharbanda
Reviewed on July 19, 2025
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Barrhaven Mazda responded on July 21, 2025
Ipinnu Samuel
Staff were extremely helpful and professional. Henning Hoffman deserves special mention.
Reviewed on July 19, 2025
We are happy to know that you have a 5 star experience with us.
Barrhaven Mazda responded on July 21, 2025
Amanda Cooke-Simpson
Abbas Hamdan was amazing to deal with! Personable, easy to work with, humble and an all-around great human. Highly recommended :)
Reviewed on July 12, 2025
Thank you, Amanda. We appreciate your feedback and the 5 STAR review!
Barrhaven Mazda responded on July 14, 2025
Seb Burke
Abbas was very polite and professional during our visit.
Reviewed on July 12, 2025
We are happy to know that you have a 5 star experience with us.
Barrhaven Mazda responded on July 14, 2025
Milan Le
I had the pleasure of working with Brandon who provided friendly and honest customer service for a used vehicle!
Reviewed on July 11, 2025
We are so grateful for your review. We hope to see you again soon.
Barrhaven Mazda responded on July 14, 2025
Anne Zaidi
This is my second time purchasing from them. I came in for an oil change and ended up trading up. Really happy with the honesty of Adam’s service
Reviewed on July 08, 2025
Thank you for sharing your experience. We appreciate the 5 Star review.
Barrhaven Mazda responded on July 09, 2025
Fred Jacobs
We recently purchased a new ‘25 CX5 Signature trim from Barrhaven Mazda (Ottawa) and were pleased overall with the process. Sales agent Brandon Anderson was helpful first in showing us the various CX5 trim levels and options to confirm our choice. As we were specific as to the colour which was not in stock at the time, Brandon assured us that we were next on the list in the coming shipment of cars. We were pleased that the car arrived as specified at the dealer about the time which was predicted. Due to logistical issues, however, the license plates were not available for the pre-arranged pickup time, so Brandon, on his day off, personally went to the DMV to get the plates. However, we were not informed of the delay so we had to wait unattended and without explanation until the plates were finally obtained and installed. this would appear to be a mis-communication somewhere in their customer care system, hence the 4/5 star rating. So far, we have had no further dealings with the dealership, but would not hesitate recommending considering Barrhaven Mazda as an otherwise reasonable car dealership.
Reviewed on July 06, 2025
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We apologize for the inconvenience and to rectify any problems you had. We look forward to working with you again in the future.
Barrhaven Mazda responded on July 07, 2025