Exceptional service that made car buying truly effortless! 🚘🙌
I had an exceptional experience purchasing my Mazda CX-30 from Mazda Barrhaven, and a big part of that was thanks to Bogdan Bratu — a truly amazing person and an absolute pleasure to talk to. From the very beginning, Bogdan was warm, patient, and always quick to respond to messages. He explained everything clearly — from pricing to car features — with such a calm and friendly attitude. Honestly, you’ll genuinely enjoy talking to him. He’s not just professional, he’s sweet, approachable, and made the entire process feel easy and stress-free.
We had visited another dealership on the same day, and that experience felt very different — the staff there was trying to act friendly but came off as pushy and bossy. That only made us appreciate Bogdan’s respectful, honest, and kind approach even more.
The Mazda CX-30 I chose was actually available in stock when I first visited the showroom, but since I had some personal reasons and needed to start financing a bit later, the team kindly allowed me to reserve the vehicle with no pressure. That kind of accommodation and understanding was really appreciated.
Just before delivery, Dan Feldman, the sales manager, also came by personally to congratulate me — such a thoughtful gesture that added a special touch to the experience.
It wasn’t just Bogdan and Dan — the entire Mazda Barrhaven team, including the business manager and all the staff, were incredibly friendly, welcoming, and helpful. You can feel the positive, customer-focused atmosphere the moment you step in. Despite having many other personal things to manage at the time, this car-buying process never felt like a burden. Everything was smooth and clearly communicated — I only had to visit the showroom once to see the car, and once to pick it up.
Big applause to Bogdan and the entire Barrhaven team — they truly made my first car purchase feel easy, exciting, and completely stress-free. 👏👏
This is a perfect example of how a sales team should be — respectful, helpful, and genuinely focused on the customer experience.
Reviewed on July 01, 2025
Cynthia Richardson
Great customer service! A shout out to Adam and Wasfi who went above and beyond. Very knowledgeable staff. Very helpful in finding the car that’s right for me and exploring options and features. Highly recommend.
Reviewed on June 30, 2025
Ary Sanders
I bought a car here and dealt with a nice and professional salesman named Brandon who helped me get a great deal
Reviewed on June 24, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Barrhaven Mazda responded on June 25, 2025
Sandy Maines
Abbas was wonderful, very knowledgeable and helpful.
Reviewed on June 21, 2025
We are so grateful for your review. We hope to see you again soon.
Barrhaven Mazda responded on June 23, 2025
Charles Yong
An Exceptional Car Buying Experience at Barrhaven Mazda
I recently purchased a new vehicle from Barrhaven Mazda, and I couldn’t be happier with the experience. From start to finish, it was by far the easiest and most pleasant vehicle purchase I’ve ever had.
A huge thank you to Bogdan, my Sales Consultant, who was incredibly friendly, knowledgeable, and professional. He made the entire process smooth and stress-free. What really stood out was how thoroughly he explained every button and feature in the vehicle before I drove it home—saving me hours of flipping through the manual! Also, Saman, the Business Manager, was very friendly and had all the papers completed with a new plate ready.
Before I left, Dan, the Sales Manager, also came out to personally introduce himself and thank me for my purchase, which added a really nice personal touch.
Thank you, Bogdan and the entire Barrhaven Mazda team, for turning what can often be a stressful experience into such a positive one. Highly recommend!
Reviewed on June 13, 2025
Thank you for taking the time to write about your experience. It is wonderful to hear that Barrhaven Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Barrhaven Mazda responded on June 16, 2025
Mimi Hashim
Abood at Barrhaven Mazda made getting my first car such a pleasant experience! Kind, funny and knowledgeable, he made the whole process easy and comfortable. I will definitely be getting my next car here as well ! Thank you barrhaven Mazda :)
Reviewed on June 13, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Barrhaven Mazda responded on June 16, 2025
Danielle Ayoub
I had an amazing experience at Barrhaven Mazda. I was alone on my first visit and unsure of anything car related but Abbas made everything easy for me. I would recommend him and this dealership to everyone. Abbas sold me a great car! I couldn’t be happier
Reviewed on June 11, 2025
Hi Danielle, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Barrhaven Mazda responded on June 12, 2025
Joe Ayoub
Dealt with Abbas at Barrhaven Mazda, he was exceptional, honest and forthcoming. His sales manager was also very helpful.
Reviewed on June 11, 2025
We are so grateful for your review. We hope to see you again soon.
Barrhaven Mazda responded on June 12, 2025
Sheryl
We just bought a vehicle and Abbas Hamdan was amazing. Definitely 5 star service. We feel he was a blessing. Thanks Abbas!
Reviewed on May 30, 2025
Hi Sheryl, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Barrhaven Mazda responded on June 02, 2025
Eric Bennett
I went to Barrhaven Mazda looking for a reliable and newer vehicle. Abbas showed me a 2025 Mazda CX-5 GT and I thought it was amazing but ultimately decided to go with the GS model which I very much enjoy. The sound system is great, handling, interior and touch screen display all make me a more confident driver. Abbas was very personable, knowledgeable and professional and I recommend him to anyone looking to get themselves into a new or used Mazda! Thanks very much for everything! Cheers!
Reviewed on May 27, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Barrhaven Mazda responded on May 28, 2025
Glenna Lawrence
Bought my vehicle in 2021. Always great service for oil and tire changes.
Reviewed on May 19, 2025
Thank you so much for sharing your experience with us. We hope to see you again soon.
Barrhaven Mazda responded on May 20, 2025
Kelly Le Geyt
I’ve had my Mazda CX-5 for 4 years and love it!! I popped in today just to check out my options since I had equity in my vehicle. I decided to stick with my current vehicle but the service was friendly and helpful. Adam got the ball rolling ... Wasif worked some magic with numbers ... and Sam helped sort out my financial situation. All these gentlemen were kind, knowledgeable and understanding. Thanks guys!
Reviewed on May 17, 2025
Hi Kelly, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Barrhaven Mazda responded on May 20, 2025
M T
Adam was very helpful in the sales process and in giving away the car upon pick up. He showed all details of the car, answered any questions I had. He was very friendly through the whole process.
Sam helped me with financing the car. He shopped around for the best option and warranty.
I am very happy with the service provided.
Reviewed on May 15, 2025
Hi MT, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Barrhaven Mazda responded on May 15, 2025
Jay Spence
Saw the ad for a used mazda 3 hatchback on the website last Monday. Abbas reached out to me the same day. Arranged to see the car last Friday. I went out of curiosity with no intentions except to just view the car. Love at first site. Test driving just made me love the car more. I told Abbas i wanted it (No Cap). Now, I've owned and financed two cars previously, and both times the process was a hassle. But this was the smoothest process I've ever done. Almost felt too good to be true. But it was true in all sincerity. Abbas was very transparent, courteous, and professional. When I started asking questions, he gave me a straight answer and assurances that all was well. When it came time to apply for the financing (another hassle), Saman, the finance manager, showed me my options and was also transparent, courteous, and professional. The whole process was too smooth that I just drove the car home today in less than a week of seeing it. All of us have various financial circumstances that affect our plan on getting a vehicle. However, if you plan on getting a mazda and want good customer service, come to Barrhaven Mazda (No Cap)! Thanks for reading, and thanks again Abbas, Saman and the rest of the Barrhaven Mazda team ☺️
Reviewed on May 09, 2025
Thank you for taking the time to write about your experience. It is wonderful to hear that Barrhaven Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Barrhaven Mazda responded on May 09, 2025
Armando
My car broke down in toronto and I was pretty frustrated. But after a visit at mazda barrhaven I received excellent service from Bogdan, who got me the car that was sure to last. The other agents were respectful and patient, yet prompt and generous!
Reviewed on May 07, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Barrhaven Mazda responded on May 08, 2025
Ashley Duford
I had an excellent experience at Barrhaven Mazda! The staff was friendly, professional, and genuinely helpful from the moment I walked in. Wasfi was knowledgeable and patient, taking the time to answer all my questions and helping me find the perfect vehicle within my budget. The process was smooth and transparent with no pressure or hidden fees. I highly recommend this dealership to anyone looking for a great car buying experience!
Reviewed on May 05, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Barrhaven Mazda responded on May 06, 2025
Ximing Yu
Great dealership. Salespeople are easy to work with. Would recommend.
Reviewed on April 26, 2025
We are so grateful for your review. We hope to see you again soon.
Barrhaven Mazda responded on April 28, 2025
Nicolas Roy
Was in the market for a New Mazda3 Sport. I saw that Barrhaven Mazda had exactly the car I was looking for in stock. I met with Brandon to talk about the purchase. I knew what I wanted and Brandon was more than willing to help me get the deal I was looking for. The experience was fun, quick, and simple. Brandon was a great salesman to work with!
Reviewed on April 14, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Barrhaven Mazda responded on April 14, 2025
Alex Freeman
Best place to buy a Mazda in Ottawa! Very spacious and well kept. They have the best selection in town and lots of places around for a test drive. I bought Mazda 3 GT from them and I couldn't be happier! Their best salesman Abdel Rahman (Abud) provided me with all the information I needed and was able to give me a good deal. Financial manager Saman was very efficient and did all the work in a timely manner. They maintained good communication with me during the entire process and kept every promise. Very honorable people! They confirmed with me on the delivery day and made the whole process a pleasant experience! Everyone in the dealership was friendly and knowledgeable. Thank you and God bless!
Reviewed on April 12, 2025
Thank you for taking the time to write about your experience. It is wonderful to hear that Barrhaven Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Barrhaven Mazda responded on April 14, 2025
sean pettenuzzo
Had a great shopping experience at Barrhaven Mazda. Sales associate Bogdan was very helpful, pleasant and professional in showing us our vehicles of interest and taking us for test drives. At no point was there any pressure tactics during our discussions. Although we didn’t purchase a car from Barrhaven Mazda, we definitely would deal with Bogdan again.
Reviewed on April 12, 2025
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
All financing OAC, all prices and payments plus tax and licensing.
Total value of payment deferral will be added to the amount financed, taxes and interest charges apply.